Finance & Admin

PCS reimbursement: prepare your claim and follow up

Ask your servicing office which process applies to your status before spending. Keep a clear record of your claim, missing documents and payment follow-up.

Last recorded review: 2026-08-12. Requirements can change; confirm with the linked source or responsible office. Boris is independent of the DoD.

Start with the office that handles your move

Military and civilian relocation rules are not interchangeable. GSA’s Federal Travel Regulation covers federal civilian travel and relocation; nonappropriated-fund personnel have a separate policy route through DCPAS. Give your servicing office your employment status and orders, then ask which rules and submission system apply.

Build a claim you can follow

Keep your orders, amendments, receipts and submission confirmation together. Ask the office for its required document list and how to correct a returned claim. Do not treat a verbal estimate as approval for an expense.

Follow up with a specific question

If payment is delayed, ask whether the claim was received, whether anything is missing, and which office owns the next action. Keep written responses. For a debt or overpayment notice, contact the named office promptly and ask about the notice’s review or response process.

In the Boris app

Use the free KMC checklist in Boris to organize your next steps. No account required.